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by | Jun 22, 2022 | Business and Management | 0 comments


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past CEO of a Fortune 500 company and explain the leadership style of each of
the leaders you selected. Contrast their differences and similarities and
comment on the success of each during their tenure as CEO. Provide a chart of
key leadership traits and explain how they would serve/help an organization.
NOTE: Be specific and ensure that you incorporate from both assigned readings
and external research. Always cite your work.
Post 1: Hello,
I chose Indra Nooyi from PepsiCo as one of the
CEO’s for my individual assignment. Indra is Indian-born American
business woman, a wife, and a mother of two daughters. She was the CEO for
PepsiCo from 2006 to 2018, and a chairman of the board between 2007 to 2019 (Indra
Nooyi | Biography & Facts, n.d.). Nooyi obtained a bachelor’s degree
in chemistry from Madras Christian College in 1976 and a master’s degree in
business administration from the Indian Institute of Management in
Calcutta in 1978 (Indra Nooyi | Biography
& Facts, n.d.). In 1980 Indra earned another master’s degree in public
and private management from Yale Scholl of Management. She held executive
positions at Motorola, Inc., and the engineering
firm Asea Brown Boveri (Indra Nooyi | Biography
& Facts, n.d.). She joined
PepsiCo in 1994 as a senior vice president of corporate strategy and
development. By 2001 she was named president and chief financial
officer (CFO) of the company. Nooyi was responsible for more than
300,000 employees at PepsiCo. Indra’s leadership style that put her on the
top influential leaders in business is based on the 5C’s Model of
leadership, Indra explains,: competency, courage, confidence, communication
skills and compass (Inside the C-Suite, 2016). One of her leadership
styles that struck me the most is the relationship-building, which plays a
major role in her success and work ethic. She stated “ if you only want
people to help you when you need them and [do not] have a relationship
with them, they [do not] know where you come from”(Inside the C-Suite, 2016).
She even writes to her employees’ parents to get to know them
better. Her decision of stepping down as a CEO and focus more on
developing more female talent to show a better representation of women in the
leadership positions, represents her servant leadership style and her
humbleness (Premack, n.d.). She stated “I [do not] believe women help
women enough in the workplace… we ought to be helping each other out.
The sisterhood has to become stronger than it is today” (Inside the
C-Suite, 2016).
Nooyi | Biography & Facts. (n.d.). Encyclopedia Britannica. Retrieved
September 8, 2020, from
Inside the
C-Suite: Meet Indra Nooyi, CEO, PepsiCo. (2016, October 12). Progressive
Women’s Leadership.
N., Robbins, S., Judge, T. A. (20180330). Organizational Behaviour, 8th
Edition. Premack,
R. (n.d.). Pepsi CEO Indra Nooyi is stepping down after 24 years with the
company—See her life and career, from moving to the US at age 22 to earning $31
million last year. Business Insider. Retrieved September 8, 2020, from
Post 2: The Royal Bank of Canada (RBC) was ranked #250
among the Fortune 500 companies in 2021 (Royal Bank of Canada | 2021 Global
500, n.d.) and is one of Canada’s largest banks. RBC’s current CEO, id David
McKay, as of 2014 and his predecessor is Gordon Nixon, who retired in 2013
after serving as CEO for almost 12 years. For the most part, the two
leaders showcase similarities in their leadership. Nixon was described as
having a sense of humor amongst being “…a skilled communicator, outgoing,
patient, and a good listener—an affable team player genuinely interested in the
people around him…” (Gordon M. Nixon 1957— Biography – Management Style,
Business Strategy, Community Involvement, Sources for Further Information,
n.d.). McKay exudes a more strategic approach as he has often quoted his
philosophies and strategic approach to leadership – perhaps even as a visionary.
While Nixon has been recognized over his tenure
“…as Canada’s Outstanding CEO of the Year, being on Barron’s list of the
World’s Best CEOs twice, and on Bloomberg’s list of the World’s 50 Most
Influential People. He has been a leader in numerous institutional and
community organizations, a passionate champion of diversity and inclusion, and
has been awarded the Order of Canada and the Order of Ontario…”
(RBC, 2013).
Overall, both leaders showed inspirational,
transactional, transformational, and authentic leadership styles. As Langton et
al. (2019) describe, “…Transactional and transformational leadership complement
each other; they are not opposing approaches to getting things done…” (Langton
et al., (2019).
Chart of Key Leadership Traits &
How they would help an organization
Key Leadership Traits
How they would help an organization
Inspire and motivate staff to be productive and
strive to do better
Help change the organization in a positive
manner. For example, as Langton et al. (2019) explain, transformational
leaders “…inspire followers to transcend their self-interests for the good of
the organization….” Both CEOs at RBC built their staff’s trust and
encouraged them to be innovative.
“Transformational leadership builds on
transactional leadership and produces levels of follower effort and
performance that go beyond what transactional leadership alone can do….”
Both of RBC’s CEOs have an authentic leadership
style as well. For example, their strong beliefs in supporting other
organizations illustrate their values and beliefs.
Langton, N., Robbins, S. P., & Judge, T. A.
(2019). Organizational behaviour: Concepts, controversies,
applications (8th Canadian ed.). Pearson Canada Inc
Gordon M. Nixon 1957— Biography –
Management style, Business strategy, Community involvement, sources for further
information. (n.d.).
Retrieved June 14, 2022, from
‌ RBC. (2013, December 5). RBC President and
CEO Gordon Nixon Announces His Intention to Retire in August 2014 – Dave McKay
Appointed as Successor.—dave-mckay-appointed-as-successor-513375631.html
Royal Bank of Canada | 2021 Global
500. (n.d.). Fortune. Retrieved June 14, 2022,
‌Frankling, S. (2021). “We
are only as strong as Canada is”: How RBC’s Dave McKay helped small business in
a time of crisis. (2021, February 20). The Star.
Post 3: Hello Dr. Brent Powell & Class,
As I did last week, I will talk about UPS, the
company I have worked for 26 years. UPS is currently ranked 34th on
the Fortune 500 listing, 31st on
World’s Most Admired Company listing, 89th on
the G500 Rankings and 49th on
the Change the World – 2020 listing; this is nothing to be ashamed of for sure
(Fortune, 2022). The past CEO of UPS, David Abney, worked his way up
through the various ranks in the company, which the current COE Carol B. Tome
came over after she retired from Home Depot as the CFO. I feel the CEOs of UPS have all been pretty good,
but transparency and communication is the key difference.
David Abney spoke on a podcast and mentioned the
following five leadership lessons. First, do not wait to make the perfect
decision, avoid complacently, never waste a good crisis, and give others credit
for success. Lastly, an opportunity isn’t something we are entitled to;
it’s something we earn (, 2019). UPS was successful during
David’s tenure, but I do feel sometimes it is better to bring in someone that
hasn’t gone through all the ranks of a company. They get a different perspective,
and sometimes that can work out nicely.
Carol B. Tome, all her employees, feel like they
know her; she wakes up at 4:30 AM and has a Diet Coke; she then works out,
answers emails, and reads her Bible; this is her ritual every day, not too many
CEOs would let us know those details, but she is open with herself, you can
read this on the internet as well, but when she introduced herself back in
2020, those in my office felt a connection with her right away. Now, she
became CEO in an ever-changing time during the pandemic, but the strategy she
started her leadership with was we have to get “Better, not Bigger.” Before that, our CEOs were about getting more volume, but not Carol. It
is about getting better.
As a supervisor, in the past, I rarely would get
memos, briefings or anything from CEOs, but with Carol, it is much different;
an argument could be had that today one can communicate must quicker than a few
years ago with social media, internet etc. but she does a great job at making
everyone feel like they are part of a family, and that isn’t always easy with
large corporations.
Below is some key Leadership Traits listed on a
Key Leadership Traits
How they will serve/help an organization.
Effective Communicator
Transparency & understanding of when to talk
and, even more importantly, when to listen will build a great culture in any
organization; employees will feel part of a team/family.
Accountable & Responsible
Leaders that hold themselves to a higher standard
can be counted on to be a great example to all members of an organization
because they follow the rules, regulations, guidelines and policies set out
by the organization, so leading by example will ensure everyone is very aware
of what the organization stands for.
Self Motivated & Confident
Great leaders are self-motivators and confident,
they aren’t waiting for others to motivate them, but again with their example
in leadership, the members will see a leader that isn’t cocky but confident
and motivated to lead the way.
Thank you again, and being our last week together,
I wish you all the very best in future classes.
Nancy (2019, December 9). 5
Leadership Lessons from UPS CEO David Abney. Retrieved from:

5 Leadership Lessons from UPS CEO David Abney

CFI (2022, April 22) Leadership Traits. Retrieved from:
(2022). 2022 Fortune 500. Retrieved from:

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